DOME Announcement and EOL Notification
Dear Valued Customer,
As a valued customer and supporter of the Dome radiology brand, I want to advise you of some significant changes in the NDS business strategy. The global medical imaging market is highly competitive, with many low-cost alternatives introduced in recent years. NDS is committed to delivering innovative solutions to advance healthcare improvements, and has decided to exclusively invest in its surgical portfolio
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As a proud supplier of premium radiology monitors, we feel we cannot bring products of differentiation to the market without significant investment, and with the current Dome portfolio we are unable to keep our radiology business line profitable. Therefore, after much consideration, NDS, and our parent company, GSI Group, have decided to cease production of Dome radiology displays, effective immediately.
NDS remains committed to supporting our radiology customers throughout the warranty period. You can expect the same level of premier service and support that has been a hallmark of the highly respected Dome brand over the years. The Dome brand is synonymous with quality, and we will continue to work with you to provide the quality customer care you deserve as we work through this important transition. A formal Dome products end-of-life notice will be provided with this letter as well as via email.
We deeply appreciate your choice of the Dome brand, and we are here to answer any questions you may have related to this decision. For further information, please contact:
USA – Dave Cantin email@example.com
EMEA – Rainer Bornwasser firstname.lastname@example.org
ASIA – Alex Qu email@example.com
All general enquiries may be sent to firstname.lastname@example.org.
Dave Cantin Vice President, Global Sales
Announcement and EOL Notification
January 13, 2016
Subject: End-of-Life (EOL) Product Notice for all Dome radiology display products
Dear Valued Customer,
As NDS aligns its business strategy for future growth in the medical industry, we have made a decision to cease production of Dome radiology displays. Therefore, we are announcing the End-of-Life of all Dome radiology display products, with an opportunity for a last-time-buy expiring on March 31, 2016, while supplies last.
NDS remains committed to supporting our radiology customers throughout the warranty period. Please contact Customer Care for further details, or direct enquiries to email@example.com.
This end-of-life notice applies to the following products in all global regions:
Vice President, Global Sales
custome rcare – e firstname.lastname@example.org